Privacy Policy for ITUWEB (PTY) Ltd (trading as Connect-IT Life)

Effective Date: 01 June 2023

At ITUWEB (PTY) Ltd, trading as Connect-IT Life, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our apps or systems. We adhere to the requirements of the Protection of Personal Information Act (POPI Act) in South Africa. By using our services, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide to us voluntarily.

1.2 Usage Information: We may collect information about how you use our apps or systems, including but not limited to your interactions, preferences, and settings.

1.3 Technical Information: We may collect technical information about your device, including its unique device identifier, operating system, browser type, and IP address.

2. How We Use Your Information:

2.1 Provision of Services: We use your personal information to provide you with our apps or systems and to improve your user experience.

2.2 Communication: We may use your contact information to communicate with you, respond to your inquiries, and provide important updates.

2.3 Data Analysis: We may analyze aggregated and anonymized data to understand usage patterns, identify trends, and improve our products and services.

3. Data Security:

3.1 Secure Database: We maintain a secure database to store your personal information with appropriate encryption and security measures in place to protect against unauthorized access, disclosure, alteration, or destruction.

3.2 Access Control: We limit access to your personal information to authorized personnel only, who have a legitimate need to access this information for the purposes stated in this Privacy Policy.

4. Disclosure of Information:

4.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in providing our services. These providers are contractually obligated to safeguard your personal information and are prohibited from using your information for any other purpose.

4.2 Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation.

5. Your Rights:

5.1 Access and Correction: You have the right to access, update, or correct your personal information in our possession. If you wish to exercise this right, please contact us using the information provided in Section 7.

5.2 Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Marketing Communications:

6.1 Opt-Out: We may send you marketing communications about our products and services. You have the right to opt-out of receiving such communications at any time by following the instructions provided in the communication or by contacting us directly.

6.2 Service-Related Communications: We may send you service-related communications that are necessary for the administration and provision of our apps or systems, even if you have opted out of receiving marketing communications.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

ITUWEB (PTY) Ltd

Address: 273 Stokkiesdraai Street

Email: support@clife.co.za

Phone: +2712 111 7353

Please note that we may update this Privacy Policy from time to time to reflect changes in our practices and legal obligations. The updated version will be posted on our website, and we encourage you to review it periodically.

By using our apps or systems, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.